According to the applicable regulations, if you are contracting as a consumer, you may withdraw from the contract at any time within a period of 14 calendar days from the date of delivery of the order.

You can prove the exercise of the right of withdrawal in any way admitted by law, considering it validly exercised by sending a return form that you can download from our website. Once this form has been printed, the customer must complete it and attach it to their return.

The merchandise to be returned must be sent in perfect condition and in its original packaging.

They are not subject to return:

- Multimedia products (tarots, books, etc..)

- Items for personal use such as perfumes, cologne, baths, esoteric extracts, etc.

- Products acquired by specific or custom order.

The direct expenses caused by the return will be paid by the client, and the amount paid by the client for shipping costs (round trip) will not be refunded.

Once the return has been received, after reviewing the merchandise and that everything is correct, the amount of the purchase will be returned within a maximum period of fourteen days from receipt of the returned merchandise.

Whenever the return responds to product defects, assumes the shipping costs caused by the return. You can replace it or replace it with other items.

In all cases, the amount of the refund that must be paid will be made in the same way in which the payment was made, except if the payment was made in the "cash on delivery" mode, in which case the payment will be made by deposit in bank account.

If you wish to exercise your right of withdrawal as stated above, you can download the model to fill in at the following link: